Shop Policies

Care instructions:

BangBang Bijoux is created from an assortment of vintage materials, semi-precious stones, and brass. We highly reccommend that all items are stored away from sunlight and humidity as both are known to accelerate the oxidization of metals. With every purchase, your items will be shipped in a tiny plastic jewelry envelope, which we have found are quite effective at preventing tarnishing and tangles. 

Refunds and exchanges:

All returns and exchanges are accepted within 10 days of delivery. As we are a very small company, we refund only the product portion of your purchase, and reccomend using tracked postage for all refunds and exchanges as we are not resposible for the loss of returned items. To process a refund or exchange, we require that you send us a brief email through our contact section, and we will respond to your concerns promptly.

Repairs and replacements:

Jewelry repairs can be made within 6 months free of charge, or for a small fee if that amount of time has passed. Since we focus primarily on one of a kind designs and limited runs we are not always able to replace all broken components after a season has passed, but we are always pleased to rummage through our supply arsenal and brainstorm on an alternative component to bring your bling back to life. Storing your jewelry in a safe container, or the original bag can prolong the life of your purchases significantly. If you lose an earring or prized necklace do not hesitate to get in touch. We can often recreate items, or even a single earring at a discounted rate.